Customers are always right. Yes Sir, I'll settle their crap.

What are some people thinking of?

I had one customer who came up to me and ask 'You charge 4 freaking dollars for one regular soda?'
What am I supposed to say? Yes Madam, we charge 4 freaking dollars for a regular soda.

Then, when I suggested to her to get the value cup which has free-refills the entire day, she exclaimed 'I'm not gonna pay $12.99 for a plastic cup.'

Then when she finally decided to get a regular soda, she complained why didn't the cup have a lid. My supervisor nicely explained that we go lid-less due to green awareness, she exclaimed again, 'I CAN'T BELIEVE THIS!'

I should be the one who can't believe it. Some people just love to complain.

Another customer requested for a refund for the chicken strips he ordered just because the strips were in dinosaur shaped instead of regular chicken strips.
Hello? Aren't they all just chicken? You mean chicken in shapes of dinosaurs taste like dinosaurs instead of chicken?

Some people are more than unreasonable.

Terrible.